Legal
Refund Policy
Last updated: January 1, 2026
Placeholder legal copy. This page is provided for demonstration purposes only. Final legal text must be supplied and reviewed by the client or their legal counsel before production use.
1. Order Cancellations
Orders may be cancelled prior to payment confirmation. Once a crypto payment has been confirmed on the blockchain (or, in this demo, once marked paid), orders are considered final and enter processing.
2. Damaged or Incorrect Items
Placeholder text: describe the process for reporting damaged, defective, or incorrect items, including any required timeframe and documentation.
3. Refund Method
Approved refunds are issued to the original cryptocurrency wallet used for payment. Placeholder text: refund timing and any applicable network fee handling to be finalized.
4. Non-Refundable Items
Placeholder text: list any categories of non-refundable products (e.g. opened documentation-only items) once finalized by the client.
5. Contact for Refund Requests
To request a refund, please contact us via our Contact page with your order number and a description of the issue.